Terms and Conditions

BurkesPix.com is the web address and acts as the online store for Burke's Pix, a division of Burke's Dog Care, LLC.  Our address is 365 Boston Post Road, Suite 124, Sudbury, MA 01776.  Contact number is 888-809-2554 and contact email address is brian@burkespix.com.

All references below to Burke's Pix are done so in so far as Burke's Pix the name of a website for the entity of Burke's Dog Care, LLC. Social media terms below can relate to the Burke's Dog Care, LLC's social pages, or to Burke's Pix social pages.

By accessing, or otherwise using Burke's Pix / Burke's Dog Care, LLC, whether or not you become a registered user, you agree to be bound by the following Terms, that you acknowledge that you understood them and read them completely.  If you have any questions, please contact us at the information listed above.

We reserve the right to change, modify or otherwise alter these Terms at any time. You must review these Terms at https://burkespix.com/pages/terms-conditions/ on a regular basis to keep you informed of any changes.

Hours of Operation

Burke's Pix does not hold itself open to "walk in" or other types of face to face operations to the public or its clients.  It does take phone calls and email, among other contact methods, and returns messages in a timely manner.

This policies and procedures applies to all Burke's Photography products sold on this site or any other site owned by Burke's Dog Care, LLC that includes a link to this page.

Billing Address

  • Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.

2. Returns and Cancellations

2.1 Physical Returns & Shipping

Returns & Subscription Cancellations

  • 100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product.
  • Customers must contact us for a RMA (Return Authorization Number). This number must be displayed on the outside of all return packages. Returned packages without RMA numbers will not be accepted.
  • Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card or a check will be mailed to the billing name and address. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.
  • You have fourteen (14) Days from the date of the original purchase to return the product to receive your refund. Any return received after the fourteen (14) DAY time limit will not be processed.
  • Shipping of the product from Burke's Pix to your door will not be refunded. Shipping of the product to the Burke's Pix will not be compensated.
  • To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
  • Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.
  • Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.

3.2 Subscriptions, Trials and Digital Products

Your Burke's Pix or Burke's Dog Care, LLC membership (if applicable), which may start with a free trial, will continue month-to-month unless and until you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment to use the Burke's Pix or Burke's Dog Care, LLC service. We will bill the monthly membership fee to the payment method used when signing up unless updated or changed by subscriber. You must cancel your membership before it renews each month in order to avoid billing of the next month’s membership fees to your Payment Method.

Trial Subscriptions: Your Burke's Pix or Burke's Dog Care, LLC membership may start with a trial. The trial period of your membership lasts for 30 days, or as otherwise specified during sign-up. For combinations with other offers, restrictions may apply. Trials are for new and certain former members only. Burke's Dog Care, LLC reserves the right, in its absolute discretion, to determine your trial eligibility.

Monthly Subscriptions: You have Fourteen (14) Days from the date of the original purchase to request a refund for your Burke's Pix / Burke's Dog Care, LLC monthly subscription. Any refund request after the fourteen (14) DAY time limit will not be processed. You may cancel at any time after the initial fourteen (14) Days has passed.

Yearly Subscriptions: For yearly subscription purchases, you have fourteen (14) Days from the date of the original purchase to request a refund for your Burke's Pix / Burke's Dog Care, LLC yearly subscription. Any refunds requests after 14 days will be prorated by the amount of time remaining under the original yearly subscription period. Example: If you purchase a yearly subscription in January of this year and you decide you want a refund 6 months from the purchase date, you're prorated refund would be 50% of the purchase price.

  • Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.
  • Shipping of the product from Burke's Pix to your door will not be refunded (shipping is included in the price of the product). Shipping of the product to the Burke's Pix / Burke's Dog Care, LLC Refund Department will not be compensated.
  • To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
  • Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.
  • Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.

4. Terms of Subscription Renewal

Trial members will receive a notice from us that your trial period is ending or that the paying portion of your membership has begun. We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel. To cancel your subscription submit a ticket at brian@burkesPix.com.

Monthly  Burke's Pix / Burke's Dog Care, LLC Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page.

Yearly  Burke's Pix / Burke's Dog Care, LLC Subscribers will be notified via email prior to renewal with the option to renew at the original yearly price. If the subscriber does NOT notify the company that they wish to continue at the yearly price, the subscribers account will revert to the monthly price automatically.

5. Member Discount Policy

From time to time, on some Burke's Pix products, we will offer our members the opportunity to purchase additional products and services at a discount rate. To be eligible for this discount, the customer must me a member in good standing at the time of purchase. No rebates or partial refunds will be offered if a customer purchases a product, and then joined our membership, because these discount are intended to be a benefit for active members, and not an enticement for new members.

In the event that a member purchases an item that was eligible for a discount, if the member notifies Burke's Pix within 14 days of the purchase, a partial refund for the discounted amount will be offered. If the available discount is not reported within 14 days, a credit for additional purchases will be offered, but note that no refunds or credits will be offered after 12 months from the date of purchase.

6. Live Streams

  • Refunds will only be provided in situations where the customer is unable to watch the Live stream due to technical issues.
  • Refunds will only be considered and processed on the first day of each respective event.

LIMITATION ON LIABILITY.

THE Burke's Pix / Burke's Dog Care, LLC STREAM AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE Burke's Pix / Burke's Dog Care, LLC LIVE STREAM, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. Burke's Barks DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE Burke's Pix / Burke's Dog Care, LLC LIVE STREAM WILL BE UNINTERRUPTED OR ERROR-FREE.

Burke's Pix / Burke's Dog Care, LLC is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by Burke's Pix / Burke's Dog Care, LLC on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any Burke's Pix / Burke's Dog Care, LLC owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Burke's Pix / Burke's Dog Care, LLC which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, Burke's Pix / Burke's Dog Care, LLC, reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, Burke's Pix / Burke's Dog Care, LLC WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.

9. Your Account

You agree to provide accurate and complete information when you register with, and as you use for purchases of its products and services, Burke's Pix / Burke's Dog Care, LLC, and you agree to update your account information to keep it accurate and complete. You agree that Burke's Pix / Burke's Dog Care, LLC may store and use the information you provide for use in maintaining and billing fees to your Account.

9.1 Access to Previous Purchases

Burke's Pix / Burke's Dog Care, LLC reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased product or service that is no longer valid or deemed out of date.

10. Social Media Groups and Communities (if applicable)

We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.

  • Business owners of all levels are welcome here.
    We have members of all skill and experience levels, from college students to entrepreneurs to multi-million dollar enterprises.
  • Keep it respectful
    Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.
  • No pitching to the group
    We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not your leads.
  • No gated content
    Content posted in the groups cannot be used to harvest leads in any way. If you need a feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view.
  • Respect confidentiality
    Content gathered in our online community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
  • Keep it on topic
    We reserve the right to remove posts based on off-topic content or offensive content.
  • Partnering with other members
    Access to this group does not mean that Burke's Pix / Burke's Dog Care, LLC endorses anyone’s products or services. Please be cautious and do your due diligence when partnering with anyone in the group – don’t assume everyone is trustworthy. 
  • Report posts that are breaking group policies
    Due to the large amount of people in our groups and communities, it’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our community manager in the comments, or reach out to our community manger directly via private message so our team can review them.
  • Breaking the rules
    Three warnings for rule-breaking behavior will result in a 7-day removal from the group. After the 7 day period, you are welcome to rejoin the group on a 30-day probation. If you break the rules again during your probation, you will be permanently removed from the community or group.

11. INTELLECTUAL PROPERTY

You agree that the Burke's Pix / Burke's Dog Care, LLC, including but not limited to Burke's Pix / Burke's Dog Care, LLC Products and services, Photos, images of photos, other graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement Burke's Pix / Burke's Dog Care, LLC Services, contains proprietary information and material that is owned by Burke's Pix/ Burke's Dog Care, LLC and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Burke's Pix / Burke's Dog Care, LLC Services in compliance with this Agreement. No portion of the Burke's Pix / Burke's Dog Care, LLC Services may be reproduced in any form or by any means, without expressed written permission from Burke's Pix / Burke's Dog Care, LLC. You agree to not copy or otherwise reproduce any images on this website that were photographed or otherwised licensed by Brian Burke of Burke's Pix and Burke's Dog Care, LLC.  You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Burke's Pix / Burke's Dog Care, LLC Services in any manner, and you shall not exploit the Burke's Pix / Burke's Dog Care, LLC brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.

Notwithstanding any other provision of this Agreement, Burke's Pix / Burke's Dog Care, LLC and its licensors reserve the right to change, suspend, remove, or disable access to any Burke's Pix products, content, or other materials comprising a part of Burke's Pix and Burke's Dog Care, LLC brand at any time without notice. In no event will Burke's Pix or Burke's Dog Care, LLC be liable for making these changes. Burke's Pix may also impose limits on the use of or access to certain features or portions of Burke's Pix / Burke's Dog Care, LLC services, in any case and without notice or liability.

All copyrights in and to Burke's Pix / Burke's Dog Care, LLC (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by Burke's Pix / Burke's Dog Care, LLC and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF Burke's Pix / Burke's Dog Care, LLC, EXCEPT FOR USE OF Burke's Pix / Burke's Dog Care, LLC AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.

Burke's Pix / Burke's Dog Care, LLC, the Burke's Pix/ Burke's Dog Care, LLC logo, other Burke's Pix / Burke's Dog Care, LLC trademarks, service marks, graphics, and logos used in connection with Burke's Pix / Burke's Dog Care, LLC and Burke's Dog Care, LLC are trademarks or registered trademarks of Burke's Pix and Burke's Dog Care, LLC. in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with Burke's Pix/ Burke's Dog Care, LLC services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.

Personal Checks

  • All checks are held for 10 business days. Orders placed with a check will be held for 10 business days. Once 10 business days is complete, the order will be released and shipped.
  • All returned check will be charged a $25 USD return check fee.
  • Counter checks will not be accepted.
  • Checks and money orders must be sent in US funds.

Customer Service:

If you have questions or comments regarding Burke's Pix / Burke's Dog Care, LLC products, please email us at Brian@burkesPix.com, 888-809-2554.